Where is the reset button on Alexa?

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Re: Where is the reset button on Alexa?

Postby activatehbo » Tue Feb 06, 2018 7:23 am

Hi,

To reset your Echo device:
1. Use a paper clip (or similar tool) to press and hold the Reset button. You can find the Reset button at the base of your device. ...
2. Wait for the light ring to turn off and on again. ...
3. Open the Alexa app to connect your device to a Wi-Fi network and register it to your Amazon account.

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Re: Where is the reset button on Alexa?

Postby smarttv » Fri Apr 06, 2018 7:25 am

Hi,

Restart your device first to see if it resolves your problem. To restart your device, unplug the power adapter from the back of the device or from the wall outlet. Then, plug the power adapter back in.



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Re: Where is the reset button on Alexa?

Postby ariana » Tue Jul 03, 2018 12:35 am

Hello
To restart your device, unplug the power adapter from the back of the device or from the wall outlet. Then, plug the power adapter back in. To reset your Echo device that has volume buttons: Press and hold the Microphone off and Volume down buttons at the same time until the light ring turns orange (about 20 seconds).

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Re: Where is the reset button on Alexa?

Postby Neilsmith121 » Wed Jul 04, 2018 1:04 pm

First of all you can try to restart your device and check if the problem is resolved. If still you are facing issue you can reset your device by pressing the reset button given under the device base. Press reset button with the help of paper clip and wait for the light ring to turn off. Press again to restart your device. Ope your Alexa app and connect your device with a Wi-Fi network.

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