Kindle wifi scanning shows no results.

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Kindle wifi scanning shows no results.

Postby tablethelp » Tue Jan 02, 2018 12:48 am

Hello Friends,

The kindle is just sitting here scanning and showing 0 results, even when sat immediately by the main router on our network.I fear the kindles wifi chip is faulty, as even manually entering all the information is not working either. Any advice is much appreciated

Thanks
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Re: Kindle wifi scanning shows no results.

Postby activatehbo » Wed Jan 03, 2018 3:55 am

Hi

First thing is to try rebooting your router. That is very often all that is needed.
Also try rebooting the Kindle, by pressing/sliding the power switch and hold it in place for 20 to 30 seconds before releasing it, then wait for it to reboot itself.
Also, you should visit somewhere like a McDonalds and try and see if it will find & connect to the wi-fi in there.

www Kindle Com Support | Kindle Help | Manage My Kindle Account
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