Why my email is is getting blocked from sbcglobal.net?

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Why my email is is getting blocked from sbcglobal.net?

Postby shirleyscott » Fri Jun 15, 2018 4:11 am

Hello,
I started getting NDRs on mail sent to sbcglobal.net a couple weeks ago. The end of the message stated to see att.net/blocks for more information. I filled out the form and was notified that we were not on blacklist. I then started research on other possible causes.

Thank You.
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Re: Why my email is is getting blocked from sbcglobal.net?

Postby natalia » Mon Jun 18, 2018 12:06 am

Unblock an email address
If you change your mind and want to unblock an email address, it's easy.

Follow these steps to remove an email address from your blocked list:
Go to the Banned Addresses page.
Select the email address you'd like to remove from the Banned Addresses list.
Highlight the address.
Select the Remove button and then select Save. This will remove it from your list of blocked senders, and you can receive an email from that address again.

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Re: Why my email is is getting blocked from sbcglobal.net?

Postby sarasmithca » Tue Jun 19, 2018 2:06 am

Hello

If you are blacklisted at AT&T, you will get a bounced email from them. In this email or in the server logs, you will see something like:

Remote_host_said:_521-192.168.1.1_blocked_by_ldap:
ou=rblmx,dc=AT&T,dc=net/521_Error_-_Blocked_for_abuse._
[email protected]./
The exact format of the error will vary depending on your email system. This error is from a Plesk server running Qmail.
If AT&T’s email servers return this blocked email message, then your server’s IP has likely been blocked by AT&T. There could be other response codes, but typically all AT&T blacklist notifications will include a 500 series error plus a link to the [email protected] email address.

If you are not getting a bounce or seeing 550 type error, then you may not be on a spam blacklist but have some other email delivery issue.

Thanks

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Re: Why my email is is getting blocked from sbcglobal.net?

Postby shirleyscott » Tue Jun 19, 2018 3:49 am

Hello

Your suggestions on this Question related to SBCglobal Email Password Reset are very helpful to me.

Thank You.

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