HBO go Error message: "Error code 04-31-320"

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Re: HBO go Error message: "Error code 04-31-320"

Postby activatehbo » Sat Jul 14, 2018 12:39 am

Hi,

follow the steps below:

1. Uninstall the HBO GO app.
2. Restart your home networking equipment (Modem & Router).
3. From the XMB home menu, go to TV/Video Services.
4. Navigate to the HBO GO icon.
5. Press the controller's “Options” button, select “Delete”.
6. Follow the onscreen prompts to remove the app.
7. Reinstall the HBO GO app from the PlayStation Store.
8. Restart the HBO GO app.
9. Test video playback using a hard wired connection.
10. Confirm your connection speed

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Re: HBO go Error message: "Error code 04-31-320"

Postby blakejones » Tue Jul 17, 2018 1:50 am

Hii

Uninstall the HBO GO app.
Restart your home networking equipment (Modem & Router).
From the XMB home menu, go to TV/Video Services.
Navigate to the HBO GO icon.
Press the controller's “Options” button, select “Delete”.
Follow the onscreen prompts to remove the app.
Reinstall the HBO GO app from the PlayStation Store


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